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Loyola Law School’s Center For Conflict Resolution

Six Strategies Towards Resolving a Conflict with Your Neighbor

  1. Do not speak with your neighbor when you are upset
  2. Be ready to listen to your neighbor’s viewpoint before expressing your own. If your neighbor feels heard and understood, they are more likely to listen to what you have to say.
  3. Help your neighbor feel heard and understood by restating back to them what they said to you.
  4. Ask your neighbor to confirm that you understand them before expressing your own perspective.
  5. Always speak from your experience using “I” instead of “you.” If you use the word “you,” your neighbor will have difficulty hearing you. It is okay to speak about your feelings using the “I” form.
  6. Once you and your neighbor feel that you understand one another, share your ideas for solving the problem. Explain what you are willing to do, now that you understand the situation.

Loyola Law School’s Center For Conflict Resolution Mission Statement

The Loyola Law School Center For Conflict Resolution is a nonprofit organization providing Alternative Dispute Resolution (ADR) services throughout the Los Angeles County. Their fully bilingual staff is ready to help you conciliate your conflict over the phone or in person. The Center uses a sliding fee scale based on income. Fee waivers are also available. No one will be charged a fee for the services of The Center who cannot afford to pay.

Mission Statement:

The Center strives to provide the best possible mediation, facilitation, and conciliation services to our community. It is our desire to make a positive difference in the lives of the people that come to us, often as a last resort to resolve a difficult problem. The Center strives to meet the highest standards of service and satisfaction that have become our benchmark. Our process is quick, simple, informal, confidential, and cost effective.
(213) 736-1145
Loyola Law School
919 Albany Street
Los Angeles, CA 90015-0019
www.lls.edu/community/ccr/