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JW Heating and Air

Jeff & Michelle Williams
Lic. # 921266
(866) 632-0660
http://www.jwheatingandair.com

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When your heat or A/C breaks down, you need an honest expert who can assess the situation and give you suitable options. In the HVAC business since 1985, Jeff Williams of JW Heating and Air, Inc. brings a stellar reputation and a fastidiously trained crew to meet your home’s heating and air needs.

Jeff’s service technicians are not paid by commission, so there is no incentive to sell you a system you do not need. “Better to give an honest evaluation and have a customer for life,” Jeff stresses. JW techs thoroughly examine the entire system in order to best evaluate the homeowner’s options.

So that he can recommend the best system for a home, Jeff performs a load calculation to determine how much air should go into each room. He measures the rooms and their ducts, the windows and wall spaces, and considers such factors as insulation. “Without these calculations I’d just be guessing—the system would be inefficient and result in uneven temperatures throughout the house.”

JW provides the kind of service Jeff would expect himself. His workers use drop cloths and vacuums, are courteous, and wear uniforms. Jeff comes personally to each jobsite to pass the baton to the supervisor. He explains: “We can’t be average. We have to do great work. We’re only working today because of past performance.”

Tip: Choose as efficient a system as your budget allows. Old units are up to 50% more costly to run than what’s available today.

You called me some weeks ago for a testimonial for Tashman Hardware, which I enthusiastically provided, and then you were kind enough to send me a copy of you booklet recommending tradespeople. I had need of a home heating expert for a rather complicated job, and among the three estimates I received for it was one from J&W, which I picked simply because of its presence, and what was written about it, in your booklet. Not only was the estimate the most complete, detailed, and fair, but the attention Jeff Williams himself paid to the estimating process---tailoring it to my needs---was remarkable. I chose JW heating for the job, and am extremely happy with the result as well as the efficiency and courtesy of the workmen who spent three full days on the job. I plan to use JW again in the near future for another project, and thank you for calling my attention to them.
- Bob Wunsch, Carthay Square

JW was so professional! Everything was delivered exactly when Jeff said. They were very thorough and good at explaining my options. I barely noticed the crew—it was as if they weren’t there. They came, did, and left. It is a two story building and they had to get a crane to remove the old unit and put on the new one. There were power lines and there was a lot to coordinate. They didn’t bother me with the details. His quote was the same as the other I got, but Jeff was more professional and I trusted that he would get the job done. And he did!
- Jen Olson, Los Angeles

JW put in a complete system for my 3400 square foot house, upstairs and down. It’s a great old house, but when you open up the walls, there are bound to be surprises. Jeff never charged me extra. They were mid-priced—not the cheapest. I definitely got what I paid for. They were always on time. They cleaned up at the end of each day. I have already recommended them to three friends.
- George Hale, Hollywood

I’m the kind of consumer who does her homework. I contacted nine companies and only three gave me bids. Of the three, JW’s was the most comprehensive, fair, clear and personal. The people at JW are easy to contact, reliable, around for questions after the fact, and they did high quality work. The price seemed a little high to me in the beginning, but they worked with us until we found something that was amenable to both parties. I really had a fantastic experience with JW. I would recommend them to anyone!
- Sarah P. Echo Park

Jeff is the best contractor I have worked with in LA. He is reliable, helpful and has a great attitude. JW re-ducted my whole house. It had been poorly set up for air flow. Jeff added some vents and reversed the air flow in some cases—turned the returns into outputs. Jeff was very responsive. He came over himself to get the job started and followed up by phone after the job was over. Instead of selling me a new system, he worked with the existing unit by improving the air flow. He helped me figure out how to make what I already had work. His pricing was realistic for the time, materials and outcome. I have spent a lot more and not gotten what I paid for. The crew was respectful and helpful. They cleaned up really well.
- Peter Wentzel, Hollywood Hills

I adore JW Heating and Air. I have an old house that never had a/c and had the original cast iron furnace. Jeff Williams loves heating and air—he is passionate and excited! He takes measurements so he knows the requirements for the vents and ducts before he suggests anything. He comes back with the best suggestions for your home. He gave me a fairly priced bid that was broken down into all the details of the work. He has it all covered—he breaks down the cost of a complete system vs window units to show you what is most cost effective. He has fabulous crews. They put on booties before they come in the house and they do nothing but work while they are there. They completed the work on time and on budget. If I ever had any piddling question, he’d answer it. He even sent a guy over to give me a tutorial after I forgot some things. Now that’s service!
- Erica Phillips, Westwood